Want to change going through survey from being a stressful situation to being a piece of cake?
It’s that time. SURVEY! It can be a stressful time, but it doesn’t have to be. Our clients are ensured that they can deal with the surveyors without having to worry about navigating their agency’s software. Because, after all, the software should be there to HELP you get through a survey, not become an additional stress factor.
Here’s how we help.
SO, you’re on survey. GIVE US A CALL. As soon as you call our support desk and let us know you are on survey, we check a little box on your account the lets our whole organization know that your agency is on survey and that we should handle all of your calls at the highest priority level.
Its probably been a while since you have used the “surveyor role” so we will help you get it set up and create the user id the surveyor needs. We can help you make sure that you are assigning the patients the surveyor requested and make sure you get the reports the surveyor needs.
You are not in it alone! Our whole support team becomes at your disposal when you let us know you are on survey because we understand that this can be the most stressful time of the year for any agency. We know the last thing you want is for your software vendor to leave you hanging during a survey, so we make sure that doesn’t happen.
SO, if you’re our client and are going through survey, CALL US!
If you aren’t our client and just went through a survey that didn’t go so well because your vendor didn’t help you get what you needed done, GIVE US A CALL! Don’t go through another stressful survey ever again.
There is nothing we enjoy more than helping a client going through survey and helping to relieve the stress and ensure a successful process.